For approved outbound calls / In development
Make the reminder a conversation.
An appointment reminder agent can place an approved call to a consenting recipient and capture whether they acknowledge the reminder or need help.
Voice Crew is in development. Availability, provider setup and deployment are subject to confirmation with the Spryxa team.
AI Appointment Reminders
Illustrative workflow
Review and schedule
Your team reviews the reminder, confirms the scoped appointment and schedules the approved call.
Call with consent
The service checks the appointment and recorded voice consent before placing a call, and checks again for changes.
Capture the response
The recipient can acknowledge the reminder or request help. Requests for help appear for human follow-up.
The workflow
From conversation to context.
Your team has an upcoming appointment and permission to call. A reminder reaches out, then records the recipient’s selection for your team.
- 01
Review and schedule
Your team reviews the reminder, confirms the scoped appointment and schedules the approved call.
- 02
Call with consent
The service checks the appointment and recorded voice consent before placing a call, and checks again for changes.
- 03
Capture the response
The recipient can acknowledge the reminder or request help. Requests for help appear for human follow-up.
What your team receives
Useful details, ready for a person.
- Call status when matched to the approved attempt
- Acknowledgment or a request for help
- A follow-up item for the team when help is requested
Setup and scope
A supported calendar adapter, recorded consent, a configured calling provider and an active worker are required.
The agent does not change or cancel appointments. A request for help is a queue item, not proof that a person has been notified.
Explore the other voice roles
Let’s talk about your calls.
Tell us about your workflow and we’ll help you explore where Voice Crew could fit.